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Error explanation: QuickBooks alerts appear every time the file is opened even though they’ve been marked as ‘Done’.

There are 2 possible solutions, both of which can be implemented with relative ease and should be chosen according to your own convenience and know-how.

Solution 1: Set the system date to a future arbitrary date

Step 1 – After setting the time frame and clicking ‘Mark As Done’, set the system date to a future random date.

Step 2 – Open QuickBooks and see if the message reappears just as a confirmation.

Step 3 – If it does not reappear, modify the system date back to the current date and Open QuickBooks.

But, If you’re still experiencing the same problem, turn to the underlying solution.

Solution 2: Turn off background service messages

Step 1 – Log in to your company file as the administrator in single-user mode.

Step 2 – Choose the ‘Edit’ menu and select ‘Preferences’.

 Step 3 – Select ‘Service Connection’ from the left and then click the ‘Company Preferences’ tab.

Step 4 – Clear the checkbox ‘Allow background’ and downloading of service messages.

Step 5 – Click OK.