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How to Fix ‘Remote Desktop Can’t Connect to the Remote Computer’

When trying to create a remote connection, it might be annoying to receive an error notice that reads, “Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to.” Remote connections are essential for administering systems from a distant location, working collaboratively, or accessing resources. To investigate and fix the problem, it is essential to understand the potential reasons for this error message.

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Learn how to resolve this error by following the below methods:

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Method 1:

  1. Right-click the Start button and select Run.
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  2. Type “Regedit” in the Run window and then click OK.
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  3. Navigate to the following key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Terminal Server Client.
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  4. The Terminal Server Client key/folder should be highlighted or selected.
  5. Right-click on a blank space on the right-hand side and select New > DWORD (32-bit) Value.
  6. Give it the name RDGClientTransport and a value 1.
  7. After clicking OK, the change will be saved. Exit the Registry Editor and try login into the server immediately.

Method 2: Check Your Internet Connection
Ensure that your computer has a working internet connection. Try accessing other websites or services to verify if your internet is functional.

Method 3: Check Firewall and Antivirus
Your local computer’s firewall or antivirus software may be blocking the connection. Temporarily disable them to see if that resolves the issue. If it does, you can add an exception for the necessary ports or applications.

Method 4: Try from Different Location/Network
If possible, try connecting from a different location or network to see if the issue is specific to your current network.

Benefits:
Here’re the 2 benefits of resolving the error:

  • Regained Remote Access: You can regain access to the remote machine by fixing the problem. This enables you to resume using crucial resources that are stored on the distant system, including data, programs, and resources. You can go on working productively, interact with colleagues, or administer systems from a different place by regaining remote access.
  • Increased Productivity: Flexible and convenient remote connections enable users to access resources while on the road or working remotely. By fixing the issue, you can retain productivity wherever you are while having constant access to the distant computer. It makes it unnecessary for you to be physically present at the remote machine and enables you to finish activities and projects quickly.

Conclusion:
Users can restore remote access, boost productivity, improve collaboration, manage systems more effectively, and experience cost and time savings by fixing the problem blocking the connection to the distant computer. These advantages make working remotely effortless and effective.

If you’re still having trouble resolving the error and need more help, feel free to contact us at +1-855-223-4887.