Top 12 Features of QuickBooks Point-Of-Sale for Your Retail Business

In today’s competitive retail landscape, it’s a challenge for retailers to thrive and grow. They face obstacles such as efficiently tracking inventory, delivering a great customer experience, and managing multiple locations—all while staying profitable.

QuickBooks POS (Point of Sale), developed by Intuit, is a point-of-sale solution for retail businesses that can help overcome all these challenges. With QuickBooks POS, retailers can streamline sales, manage purchases, and handle inventory effortlessly through an intuitive setup and easy-to-use interface.

The software replaces traditional cash registers, eliminates manual data entry, and simplifies the complex management of multiple stores by offering features such as barcode scanning, inventory tracking, customer insights, purchase history, returns, discounts, and much more.

QuickBooks POS is available in three versions: Basic, Pro, and Multi-Store, which you can install on-premise or mobile platforms. Moreover, you can also opt for QuickBooks POS Cloud if you want to access it from any location.

QuickBooks POS has managed to enhance the experience of retailers as well as customers. Let’s explore some of the standout features that make it an invaluable tool for retail businesses:

Processing Payments

QuickBooks POS provides retailers with a versatile and secure payment processing system, allowing acceptance of various payment methods, including major credit cards (Visa, Mastercard, American Express), debit cards, cash, and checks. This flexibility ensures retailers can cater to customers’ preferred payment methods, creating a smoother shopping experience. Additionally, QuickBooks POS supports contactless payments like Apple Pay and Google Pay, enabling faster, touch-free transactions that appeal to today’s customers.

Security is a top priority, with QuickBooks POS offering PCI-compliant, encrypted payment processing to safeguard sensitive customer data and prevent fraud. Each transaction is automatically recorded in the system, making reconciliation easy, saving time on manual data entry, and reducing the potential for human error. These features allow QuickBooks POS to offer both convenience and peace of mind for retailers and customers alike, streamlining the payment experience while enhancing trust.

Sales Optimization

In QuickBooks Point of Sale, transactions are made easy with multiple input options, including barcode scanning, item numbers, and item keywords for quick and accurate item selection. For added flexibility, you can use devices like the Microsoft Surface Pro to manually enter details and print receipts on the spot.

QuickBooks POS also allows you to put a sale on hold and resume it later, providing convenience for both staff and customers. With the Pro and Multi-Store versions, you gain even more functionality, including the ability to create fully customizable receipts and price tags tailored to your brand. These versions also enable tracking of sales orders, allowing you to monitor transactions in real-time and manage orders effectively across multiple locations.

Inventory Management

QuickBooks POS software offers real-time inventory management, relieving you of the hassles of maintaining inventory as it updates with every transaction.

The software’s inventory management includes price tag customization, inventory forecasting, customer orders, and backorders. In the multi-store version, the master inventory is updated in real-time at every store so that customers get what they need.

Real-time inventory management not only lets you set re-order points but also helps you understand the trends in what customers are buying or expected to buy. When offers or discounts are given to customers, QuickBooks POS helps you get insights into whether the offer is profitable or whether you are just giving away items from the inventory.

Accessing Customer’s Information

QuickBooks POS allows you to access customers’ information, which can be used to encourage them to revisit the store. You can add new customer information like name, address, phone number, and email in the software and later use it to recognize loyal and frequent purchasing customers.

It is very beneficial to reach existing and potential customers by running marketing campaigns or announcements like upcoming sales or offers. It helps in improving the customer experience.

Sync with QuickBooks Accounting Software

With QuickBooks POS, all transactions are automatically synced with QuickBooks accounting software, eliminating the need for manual data entry at month-end. This seamless integration not only saves valuable time but also keeps your records up-to-date effortlessly.

The auto-sync feature minimizes errors and prevents duplicate entries that can arise from manual processes, ensuring accuracy in your financial data. This accuracy enables you to generate reports at any time, providing real-time insights into your business performance and making it easier to make informed decisions.

Employees Management

The Pro and Multi-store version of QuickBooks Point of Sale helps you to keep track of employees’ working hours, commissions, and performance. With this software version, you can assign a security access level to the employee based on their status.

It also provides payroll management features and sends the overall data to QuickBooks accounting software.

Gift Cards, Refunds, Discounts

QuickBooks POS software allows you to give customers special offers, discounts, and gift cards on their birthdays and special occasions by acquiring and storing relevant information about them. This helps to attract and retain more customers by building a sense of trust.

Customer purchase history allows you to view all the details of customers’ purchases so that you can make marketing campaigns according to them. It helps to get insights into what they are interested in or regularly buying.

Hardware Compatibility

QuickBooks Point of Sale software is compatible with all hardware devices like Microsoft Surface Pro, receipt printer, barcode scanner, cash drawer, tag printer, etc.

The new version of QuickBooks POS syncs with phones and tablets, which allows you to keep track of inventory sales and purchase stock in real-time from any location.

It also gives the flexibility and freedom to move around the store with devices to make a sale and give your customers a better experience.

Customer Support

Intuit offers technical support for their new and existing customers by the experts via call, chat, and email. They also provide video tutorials, articles, and setup instructions manual.

You can connect on the phone with them from 4 am to 8 pm PST on weekdays and 7 am to 4 pm PST on weekdays. Intuit ensures that every customer gets started with ease and gets a resolution in the optimal time if they face any issue.

Interactive Dashboard

QuickBooks POS features an interactive dashboard that provides valuable insights into every aspect of your business. This dashboard offers direct access to key reports and summaries, allowing you to quickly view sales reports, top-selling products, sales trends, receipts, current promotions, inventory details, and more—all in one place.

The dashboard is designed to be user-friendly, giving you real-time updates and a comprehensive overview of business performance across departments. With these insights at your fingertips, you can make data-driven decisions to optimize operations, track inventory, and enhance customer satisfaction. Additionally, it includes access to the support center and other helpful resources, making it an essential tool for efficient retail management.

Security and Data Protection

QuickBooks POS prioritizes the security of customer data and transaction integrity with robust, built-in security features. These safeguards are designed to protect sensitive information, ensuring that customer details remain confidential and reducing the risk of data breaches.

One of the standout features is PCI-compliant payment processing, which adheres to industry standards for securely handling credit card information. This compliance means that QuickBooks POS encrypts payment data to prevent unauthorized access, providing both customers and retailers with confidence that transactions are safe and secure. With these advanced security measures, QuickBooks POS helps retailers maintain trust and compliance while reducing the risk of fraud.

Employee Management

QuickBooks POS includes a robust employee management system that allows retailers to track employee hours, monitor individual performance, and manage role assignments effectively. This functionality makes it easier to oversee daily operations and ensure that tasks are distributed efficiently among staff members, contributing to a well-organized and productive team environment.

The system also simplifies payroll calculations by automatically logging hours and other relevant data, reducing the need for manual time tracking. With streamlined payroll and performance insights at hand, QuickBooks POS helps retailers boost workforce productivity, improve accountability, and create a more efficient workplace.

Wrapping Up

Many POS solutions are available on the market, but QuickBooks POS allows you to choose according to your business requirements. The features mentioned do not only help in various ways but also enhance the customer experience, which is one of the most crucial factors for any retail business.

You can grow the business with QuickBooks POS and have the flexibility to work according to your needs.

To know more about the features of QuickBooks Point of Sale or hosting QuickBooks POS on the cloud, call our solutions consultant at +1-855-223-4887.